Gimme a break!

Trying to access DSTV from the office. I want to look at options available for the Matriarch with regards her DSTV. She really wants to be able to watch RAI, and some church channel on Sunday mornings.
No problem, I have an account with them, so will look at what she can / should get, add it to my account, and we are done. Or so I thought.

 So I emailed them -
I am trying to access my account online.
Every time I try, I get a message that says "It seems you are trying to access from the UK. Please select.... blah, blah, blah... crap!"

"You seem to be accessing the South African Customer Care Website from United Kingdom, Please select your country from the Country Selector at the top right of the web page."

I am sitting in my office in the XXMill office park next to xxsta Shopping center! So what if my company's network connects via the UK?
Why, as a South African who might be in the UK on business / holiday, should I not be able to access  my account to make some changes if needed.
That's a load of crap, and poor customer satisfaction must be guaranteed in this case.
Please sort it out.
Thanx
Lets see if they respond.

Then, when I open my blog, and select to create a new post, this message appears on top of the screen:-

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Anyone out there know what this means in the long term? Do I have to download and install Google Chrome? If so, why?

Salagatle!