So, some of you may watch TV, and even less of you will watch our National broadcaster, and then again, maybe this is why the service provider I complained about advertises on this medium, they don't want anyone responding to their ads!!!
Ok, so this is the offer:- Imperial motors.
So you have to go online to apply for someone to call you back. Yup, no calling them bro, we will call you (If we feel like it, obviously).
So I do. Over the past weekend. And by Wednesday I still had not heard from them.
So I go back to the online ad, and see there are no contact details, none at all.
So I contact an Imperial branch, who gives me the number for the Edenvale branch, who eventually give me the number for head office.
I ask to speak to the Marketing Manager, but "aim sory sah, butt he jus stpped owt. Kan eye git him to calluback?" Will he? Dunno.
So I leave my name and number, and, yup, he hasn't called.
So this am it's me and HelloPeter.co.za
""Imperial are running an ad on TV for Kia Sportage (white only!). You can only request a call on line. After 3 days they dont get back to me. I find no contact details for them online. So i call a branch, who gives me HO number. I call and ask to speak to the Marketing manager who 'has just stepped out sir, but will call you back'. That was Wed. Still no call. The question here is:- Why do they spend thousands (hundreds of thousands?) of rands to advertise on national television, near prime time, if they not going to bother to call back the people who apply online for a car? Is it that they just selling too many cars? Are overwhelmed with the demand, are just pathetic?
And why wont the marketing manager call me back? Is he too busy, or way above his clients so he doesn't have to.
At the end of the day I can buy a car anywhere, what they can offer, the only thing, is service, and obviously they have not realised this yet.
So, if you want to sell a car to me, call me. If not, well,keep wasting your money on useless TV ads to which you have no intention to respond anyway!
Clowns.
Oh, and get your online page sorted with some contact numbers. Clients like that, believe it or not. ""
The question now is - will they bother to respond?
Salagatle!
1 comment:
Aha!!! Now I understand how you got that extra discount... :-)
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