What can I say? Another fiasco, another day of BAU! On Saturday when I had my stolen sim card blocked I bought a new one. And then asked that they initiate this one against my original Cellphone number. They said it would take 4 - 24 hours. By Sunday afternoon it wasn't done. i called the help desk. The idiot (3% brain power) didn't know why it was not activated. And could also not tell me by when. Monday, on our drive home from the coast I called again. Another 3%ter.... Said nothing had been done yet. I asked them to get it done.
Tuesday morning, I'm at the office and place another call. The first dumb fuck took the brunt of it. After confirming my number, name, id number, postal address he asked me which bank I banked with. I lost it completely, using every expletive I could summon, and asked if he wanted a semen, urine and blood sample as well? Then I asked him to put me through to someone with at least 7% brain power.... He did.
This fuck went the same route as the first, and took the same abuse, as did numbers 3,4 and 5!!
Number six, I'm now up to a 15% brain power person, and within 2 minutes she had activated the sim card!?!?!? Now why could she and no one else? Was it because I told her that the next person I wanted to speak to was either Alan Knot-Craig, or God!
Anyway the cell phone is operational!
I then sent a request to the CFO for an official / letterhead letter giving instruction to Vodacom to port my number.
Hope to get it in the morning, and will then finalise this process and move to MTN. Another crappy service provider, but Vodacom will give me a heart attack!
Salagatle!
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